Thursday, April 12, 2012

Using a Korean ATM (without English)

This is the nearest reliable ATM to my apartment.  It is not English-friendly.  This ATM, outside a 7-11, is serviced by Lotte and runs on the Korea Citibank network (which is not connected in any way to the USA Citibank).  As a newb, I would usually prefer to take a much longer walk to the English KB ATM.  These days, I don't have the gumption.

If you ever need to use a Korean ATM, know that it really isn't as bad as it looks.  There are a lot of things on this screen, but only 3 will apply to most foreigners.  On the left side of the screen (on many different ATMs, not just Citi), there are options. 
  1. 예금출금 = withdraw money
  2. 계좌이체 = transfer money
  3. 예금조화 = account balance
Also, the message in the center is important.

     수수료 면제 = fee waiver

This is generally scheduled around the bank's normal operating hours.  In this case, fees are waived between 9-5 on weekdays and 9-2 on Saturdays.

Note: blue 학인 button is continue and the red button is cancel.

After inserting your card, push the blue button to continue.



Select your transaction: 출 금 at top for withdrawal.
Enter your 4 digit PIN number.
Select the amount: 1 만= 10,000 won (about $9).
Confirmation screen - including fee. 
Getting your money ready! ^^
Fees page - accessible with the grey button on the first screen.

KB Bank has English on most, if not all of their ATMs.  However, their fee schedule is still in Korean.

There are four main columns:
  1. KB bank customers (green) and non-KB customers (red)
  2. Service type
  3. Normal hours service fee (weekdays: 8:30-6, Saturday 8:30-2)
  4. After-hours service fee  (after hours and Sunday)
    The normal and after-hours columns are broken into two more categories for transactions below or above 100,000W.
The important things to note here are:
  1. The 출금 (withdrawal) row says that most KB cardholders will have their fee 면제 (waived) during 영업시간내 (normal hours).

    영업시간외 (After-hours) fees are:
    500W for 초과 (over) 100,000W
    250W for 이하 (under) 100,000W.

  2. 이체 당행 (transfers to another internal KB account) are free for any amount.
    이체 타행 (transfers to an account at a different bank) are always subject to a fee:
    1,000W for 초과 (over) 100,000W
    500W for 이하 (under) 100,000W.
Like all things in Korea, the details are subject to spontaneous change. ^^

0 comments:

Post a Comment